Frequently Asked Questions

Over time there will be certain key questions that we get asked repeatedly through the site’s Feedback Group. When we develop solutions we will move them to this page to try to help those people who use the site without registering / signing-in.

Given the range of technologies out there we will inevitably come across technical conflict issues too. E.g. in some versions of Firefox, when used in combination with certain anti-virus/firewall programs, there may be an issue with sidebar display. There are no known issues with Chrome or IE8/9 and we are working to find out why this Firefox issue happens on just a small number of set-ups.

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